What's NewAt Casera, there's always something new happening.

National Day for Truth & Reconciliation Expand/Collapse

Important Notice

Please be advised that Casera's branches will be closed on Thursday, September 30, 2021, in observance of Canada's first National Day for Truth and Reconciliation.

The Canadian Government recently passed a bill establishing September 30 as the annual National Day for Truth and Reconciliation. This federally regulated statutory holiday effectively implements the Truth and Reconciliation Commission's 80th of 94 Calls to Action.

Casera believes it is essential to commemorate the tragedy and legacy of residential schools and honour the survivors, their families, and communities.

Our branches will reopen at 9:30 a.m. on Friday, October 1, 2021.

70 Years & Counting Contest! Expand/Collapse

Starting March 1, 2021, we’ll be celebrating seven decades of inspired innovation and trusted service.  As part of Casera’s 70th anniversary celebrations, a monthly draw will be held for existing and new members.


Contest runs from March 1, 2021 through December 31, 2021 and prize draws will be held monthly.

Open to existing Casera members and new members who open accounts on or before December 31, 2021.

Enter by email at talktous@caseracu.ca with “Please enter me in the 70 Years & Counting Contest” in the email’s subject line. Please include your full name and phone number.  Ballot entries are also available at your neighbourhood branch.

One (1) entry per member

Bonus entries:
  • 1 bonus entry (maximum) for existing and new members currently having two of or signing up for two of the following:
  • Direct deposit
  • e-Statements
  • Internet banking (bill payment)
  • Mobile banking
  • $10,000 fixed term (1-5 year) deposit (minimum)
  • $10,000 loan (minimum)
  • $100,000 fixed term (1-5 year) mortgage (minimum)

Additional bonus entries:
  • Members can receive up to 3 more entries by liking Casera on Facebook, Twitter and Instagram.
  • During April 1 - December 31, 2021 members can receive up to 2 more entries when borrowing a new personal loan and/or mortgage within the Own Your Dreams Loan Campaign criteria (see campaign information in What's New)
  • Existing members who already like Casera on Facebook, Twitter or Instagram will receive automatic bonus entries.
  • Ballot entries will remain eligible to win throughout the contest period of March 1 - December 31, 2021, regardless of when they are submitted.  
  • Casera employees and directors (and immediate family members residing with them) are not eligible to enter the draw.

Own Your Dreams Loan Campaign Expand/Collapse

Casera's Own Your Dreams Loan Campaign will run April 1 - December 31, 2021.

Moving ahead can mean many things. But your plans and your finances aren’t always aligned. That’s when you want a borrowing option you can afford.

Personal Loan Rate Offers:
  • Fixed rate as low as 2.99%*
  • Variable rate as low as Prime Rate +0.50%*
  • Minimum amount of $10,000 new funds
  • No payments for up to 4 months
*Risk-based pricing will apply.

Whether you’re buying a house for the first time, building a new home, or renovating a well-loved space, you need a mortgage that fits you and moves you closer to that dream. 

Mortgage Offer:
  • 5% Cash Back
  • Mimimum amount of $150,000 new funds
  • The Cash Back option is available on new mortgages where a home is being purchased or a new mortgage is being transferred to Casera and is available on existing Casera refinanced mortgages.
70 Years & Counting Contest - Bonus Entry

During April 1 - December 31, 2021, members will have the opportunity to have their name drawn to win a monthly $70 Red River Co-op gift card in connection with the 70 Years & Counting Contest (details available in What's New).  

To qualify for additional bonus entries to the draw, new or existing members have borrowed a personal loan or residential mortgage as per the above campaign criteria.

Casera employees and directors (and immediate family members residing with them) are not eligible to enter the contest.

Toward Truth & Reconciliation Expand/Collapse

Recent news reports about the remains of 215 children discovered at the former Kamloops Indian Residential School in British Columbia are disturbing. The truth about the existence and consequences of residential schools, including those in Manitoba, is difficult to process but necessary to discuss.

Casera Credit Union acknowledges the harm that residential schools caused Indigenous peoples. Out of respect for the generations of First Nations, Inuit, and Métis families impacted by the legacy of residential schools, Casera plans to explore how our credit union can participate in the course of reconciliation.

Guided by the Truth and Reconciliation Commission’s 92nd Call to Action, Casera will continue building respectful relationships with the Indigenous community. Our commitment to diversity and inclusion means we will ensure that Indigenous peoples have access to financial services and employment at Casera. We also want to learn more about the histories of Indigenous peoples, including the history of the residential school system.

As a financial cooperative, we strive to reflect the communities we serve, which means seeing differences as advantages. We respect the diversity of our members and appreciate our employees because they add value and strength to our organization. Going forward, that is a strategy our entire society should embrace.

Best Regards,

Brent Thomas
Chief Executive Officer

Month of Dreams Update - Message from Éveline and her family Expand/Collapse

Dream Kid Éveline and her family have sent a video saying thanks for all of the effort, care, and dedication that went into raising funds for her dream come true during Casera's Month of Dreams campaign held in May, 2021.

Click here to view video

Casera would like to take this opportunity to once again thank everyone for their support and generosity to help bring happiness to Éveline and her family.

Bringing Dreams to life for Manitoba Kids since 1983.

Change to FAT CAT Monthly Deposit Prize Program Expand/Collapse

Please be advised that due to decreased participation, the FAT CAT monthly deposit prize draw was discontinued effective July 1, 2021.  

Note:  FAT CAT birthday postcards will continue to be mailed to young members aged 6 to 12.

Casera Celebrates Milestone Expand/Collapse


In the early months of 1951, ten tradesmen met at lunch in the boiler shop of CNR's Transcona Shops to forge an employee-run credit union. They were unaware that their belief in financial fairness would result in a celebration of service and success 70 years later.

On February 19, 2021, Casera Credit Union will pay quiet tribute to its founders. While the pandemic has put a hold on in-person celebrations with members, Casera is eager to honour its history, nonetheless.

"We're sorry we couldn't mark the occasion with in-branch festivities, but we're making sure our members know how proud we are of our heritage of innovation and personal service," says Brent Thomas, Casera's CEO.

Casera produced an interactive e-booklet to commemorate the milestone. The booklet focuses on the credit union's seven decades of success in the financial services market, highlighting pioneering credit union initiatives such as installing Manitoba's first walk-up teller, first Drive-Thru ATM, and first high school branch, Transcona Collegiate's Titan Credit Union.

You can view the interactive e-booklet by clicking here.

Throughout 2021, Casera will showcase the credit union's rich history via its social media accounts on Facebook, Twitter, and Instagram. It is also holding a member appreciation contest —¬ 70 Years & Counting — with winners receiving $70 Co-op gift certificates.

"Casera's journey from a small, employee-run credit union to a full-service financial institution is a story of vision, determination, and loyalty," Thomas says. "Our members have always been loyal users of our products and services and steadfast supporters of our community commitment. By celebrating our 70th anniversary we’re really honouring their longstanding trust in Casera Credit Union.”

Casera Newsletters Expand/Collapse

The July issue of Casera NEWS is now online - click here to read now.  Find information about Casera's Annual General Meeting, read about the 2021 Casera Community Award recipients, special loan and mortgage offers to help you Own Your Dreams, the 2021 Bursary Award recipients, learn some fraud facts, read steps to mortgage pre-approval when purchasing a new home and much more!

2020 DIVIDENDS APPROVED Expand/Collapse

Common Shares
  • Casera’s Board of Directors has approved a 1.25% share dividend to members holding Common Shares of Casera Credit Union on record for the 12 months ending December 31, 2020.
  • Cash dividends will be credited to members’ accounts by January 29, 2021.
The credit will be made to members’ chequing/savings accounts for non-registered funds, and credited to registered Surplus Share accounts for registered funds.

Preference Shares

  • Casera’s Board of Directors has approved a 2.75% share dividend to members holding Preference Shares of Casera Credit Union on record for the 12 months ending December 31, 2020.
  • Cash dividends will be credited to members’ accounts by January 29, 2021.
The credit will be made to members’ chequing/savings accounts for non-registered funds, and credited to registered Surplus Share accounts for registered funds.

Since 1994, Casera Credit Union has returned over $4.1 million in dividends to its members.

Casera's Response to COVID-19 Expand/Collapse

The worldwide presence of the novel coronavirus (COVID-19) has created a sense of uncertainty while compelling all of us to take unprecedented steps to protect ourselves, our families, and our communities. Be assured that we have taken precautions to protect our staff and members and will continue providing essential financial services throughout the pandemic. 

Changes to Personal Information Expand/Collapse

If you have had changes to your name, address, phone number, or employer please contact your neighbourhood branch to have this information changed on your file.

MEMBER CARD Debit Card Issues at Merchant Terminals Expand/Collapse

Some Casera members are experiencing issues with MEMBER CARD® debit cards at merchant locations. This is caused by software updates to retail point-of-sale machines, and the problem is being resolved at the store level. In the meantime, if you encounter issues with your debit card, consider splitting your transaction into two to allow for contactless transactions.

To help Casera members communicate their banking experiences — positive or otherwise — we've established a Compliments and Complaints Program. Expand/Collapse

The program explains how to reach out to us when you'd like to express your appreciation for our staff's hard work. It also outlines the steps you might take if there's something about our service that doesn't satisfy you.

While we love to receive members' compliments, we also take complaints seriously and promise to acknowledge them and seek immediate resolution.

Click here to read more about Casera's Compliments and Complaints program

Casera Collabria Mastercard Credit Cards Expand/Collapse

Casera's exciting new series of Collabria Mastercards offers a wide range of options designed to fit your active life. The credit cards also have a variety of advantages, including more rewards and travel benefits.

•    Convenience — Your Collabria Mastercard is accepted at ATMs and POS locations around the globe.

•    Peace of mind — encrypted chip and PIN technology offer the highest level of card security. And you have zero liability for unauthorized online purchases on your Mastercard account.

•    24/7 Support — call 1-855-341-4643 anytime, from anywhere to talk to Collabria Mastercard's friendly and well-trained support team.

•    Travel Insurance — from auto collision rental or loss to lost or delayed baggage coverage, Collabria Mastercard has you covered.

•    FlexRewards — your points add up quickly, and there’s no limit to the number of points you can earn for cash back, merchandise and gift cards or worldwide flights.

Check out Collabria Mastercard options for more information:


Digital advice from VirtualWealth® Expand/Collapse

As part of our ongoing commitment to provide our members with innovative tools, we are pleased to announce that we are now offering VirtualWealth, an easy-to-use automated investment service. It is an outstanding product for people that want a professional, low-cost solution to help them accumulate savings.

Life is busy. You want to grow your savings, but in-person banking doesn’t always give you the value or convenience you’re looking for. VirtualWealth gives you the best of two worlds: professional account oversight with a low fee structure.

Using a goals-based questionnaire, VirtualWealth matches you to a professionally managed portfolio that fits your needs. It provides continuous oversight, automatic rebalancing and ongoing personal support. You can watch your investments grow without having to manage your account or worry about your portfolio straying from your goals.

The set up process is very easy and is entirely online. Simply visit VirtualWealth and click Open an account. You’ll be guided through three quick steps to create and fund your account, then you can leave the investing to VirtualWealth.

Once you open an account, you’ll find that VirtualWealth offers excellent client support from knowledgeable representatives. If you have questions about this service, please get in touch with us, or speak to a VirtualWealth representative at: 1.844.622.4500.

VirtualWealth is a trade name of Credential Qtrade Securities Inc., Member of the Canadian Investor Protection Fund.

SHARE & WIN Expand/Collapse

To encourage our loyal members to continue recruiting new members, the SHARE & WIN new friend referral program gives members even more reason to tell their friends and family about Casera.

SHARE & WIN is a way for members to show their loyalty to Casera and at the same share in the chance of winning money. After the current member fills out a SHARE & WIN form and the new member returns the completed form, both are entered into a quarterly draw for a chance to win $100 each.

The new member must meet some qualifying criteria — they must open an account and maintain at least one product, such as a chequing account, GIC, personal loan or mortgage. The SHARE & WIN referral also pays for their required $5 share.



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