The app upgrade originally scheduled for July 10, 2024 to version 19.0.0 has been rescheduled for Wednesday, July 17.

Collabria Portfolio Integrations

Collabria Account Merger

Legacy Sunova cardholders need to update their bill payee. Search 'Collabria Mastercard' in online banking. Click here for more details.

Collabria have replaced all Casera, Carpathia & North Winnipeg issued credit cards with Access cards and members can expect these replacements from May 14, 2024.

Members are encouraged to activate their new Access credit card as soon as they are received. However, Casera, Carpathia & North Winnipeg cards will still function up until June 14 (North Winnipeg), June 23 (Carpathia) and June 30 (Casera). Any transactions will transfer over and balances will be automatically adjusted. 

All Casera, Carpathia & North Winnipeg card accounts not previously closed by the member will be automatically closed starting on June 14 (North Winipeg), June 23 (Carpathia) and June 30 (Casera).

Please review the FAQs below as well as any information you receive directly from Collabria Cardholder Services.
At time of portfolio migrations between legacy credit unions and Access CU, all outstanding balances and points will be transferred to your new card. Your historical record for e-statements will not be available once your new Access credit card is activated. If you require these, please download them with your existing MyCardInfo access before activating your new card.

Any pre-authorized payments previously set up with your legacy credit union card will need to be reset with your Access CU card after activation.

These details are summarized in the letter and communications received from Collabria Cardholder Services prior to portfolio merge dates.
All members will login to the new CardWise site.
Please see the below schedule for when your legacy card will be integrated to the Access CU portfolio:

Originating Credit Union Communications from Collabria
New Cards Delivered 
Old Cards Deactivated
(new cards must be activated)
Sunova February 23, 2024 February 23, 2024 April 19, 2024
Casera April 18, 2024 May 30, 2024 June 30, 2024
April 11, 2024 May 23, 2024 June 23, 2024
North Winnipeg
April 2, 2024 May 14, 2024 June 14, 2024

At the time of portfolio integration noted above, Collabria will replace all legacy credit union-branded cards with new Access-branded cards.
Please rest assured that your new card will arrive well in advance of the old card’s deactivation.
All new card applications should be processed via the Access microsite
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